Questions, answered.

Clear answers about consultations, follow-up emails, privacy, scheduling, and how the site works before and after you reach out.

FAQ 01

What does Jendarey Consulting do?

Jendarey Consulting provides consulting, technical training, workshops, and related digital solutions. The site also showcases services and tools built by the same team.

FAQ 02

How do I request a consultation?

Use the contact or consultation form on the site and submit your name, contact details, service interest, and a brief description of your project or challenge.

FAQ 03

How quickly will someone respond?

The current site messaging states that inquiries should receive a response within one business day.

FAQ 04

What happens after I submit the form?

Your inquiry is saved in the site CRM, a confirmation email may be sent to you, and the admin team is notified so they can review and follow up.

FAQ 05

Will I receive a confirmation email?

Yes, the app is designed to send a confirmation email after form submission. If delivery fails, the app still keeps your inquiry and shows that the message was received.

FAQ 06

Why might I receive follow-up nurture emails?

The app can send an automated nurture sequence after an inquiry so you receive useful follow-up information and next-step guidance related to your request.

FAQ 07

How do I unsubscribe from follow-up emails?

Automated nurture emails include an unsubscribe link. Using it stops future nurture emails for that inquiry.

FAQ 08

Will consultation emails still be sent after I unsubscribe?

Yes. Unsubscribing stops automated nurture emails, but transactional emails related to a booked consultation may still be sent when needed.

FAQ 09

What information do you collect from the form?

The public form currently collects your name, organization, email address, phone number, service interest, and message.

FAQ 10

Do you track activity on the website?

Yes. The site uses limited page-view tracking and a browser cookie named `jc_session_id` to help understand visits outside the admin area.

FAQ 11

Do you sell my personal information?

No. The current privacy policy states that Jendarey Consulting does not sell personal information.

FAQ 12

Does submitting an inquiry guarantee that you will take my project?

No. A submitted inquiry starts the conversation, but it does not guarantee acceptance of a project, consultation booking, or engagement.

FAQ 13

What is the difference between services, training, and tools?

Services are consulting and delivery offerings, training covers workshops and educational programs, and tools are software products or applications featured by the business.

FAQ 14

How does scheduling work if a consultation is a fit?

After reviewing your inquiry, the team may contact you to schedule a consultation. The app also supports consultation scheduling and confirmation emails when a meeting is arranged.

FAQ 15

What are the refund and cancellation expectations?

Refund terms depend on the engagement. Separate written agreements, invoices, or booking terms control when they exist. In general, delivered services and reserved sessions are usually non-refundable unless required by law or expressly stated otherwise.